0

Frequently asked questions

Please, email us at hello(at)alluresauvage.ch

Our bags are designed in Lausanne, Switzerland by Natacha and Selena. However, our materials come from France, Italy and Switzerland. We’re trying to provide high-quality products made in Europe, except for the pineapple plantation in the Phillipines for the Piñatex. Countries of raw materials and providers can vary between on collections.

We are an ethical and sustainable brand by reconciling fashion and ecology.

Today, it i’s possible to be fashionable without harming animals and humans.

We are certified Vegan by the Peta organization.

For more information about this certification, we encourage you to reed this article about that : La certification PETA

Our bags are certified Vegan. Therefore, we are not using animal’s leather but vegetal alternatives: Piñatex.

Piñatex is a vegetalble and sustainable alternatives to the leather. It is composed from fibbers of pineapple’s leaves. It’s a strong and water resistant materials which can be treated to vary textures.

On average, it takes 480 pineapple’s leaves, so that’s 16 pineapples to create 1m of Piñatex.

A handbag takes about a week to be made entirely according to the availability of our providers and item’s availability.

Currently, our first collection will be available through our website only. We are however currently working on being available in different retailers’ outlets.

We accept payments with credit cards and PayPal. However, we can send you a payment order should you require it.  We are available for any help or questions you may have at hello(at)alluresauvage.ch

Currently, we are only using Swiss Francs for payments. Consequently, we recommend you to check the exchange rate of your currency, to estimate the final cost of your order.

The shipment of your product may depend on the availability of our stocks. However, once your order is confirmed, do our best for shipping your order as quickly as possible.

Shipping time depends on where you are located. It usually takes about 3 days in Switzerland, and up to two weeks Internationally.

We deliver all around the world.

The shipping cost depends on the destination country:

  • Switzerland: 0 CHF
  • Europe: 36 CHF
  • International: 36 CHF

Load More